Privacy Policy
What we collect, why, and the controls you have, in plain language.
We collect only what runs the app, and keep it minimal. We don't sell your data, we don't track you across other apps, and you can delete everything from Settings whenever you want.
What we collect
If you sign up, your email (or the Apple / Google identifier) and a display name. We never see your password; our provider handles sign-in.
Venues you save, your preferred play time, booking attempts, recently viewed venues, and reviews. It lives on your device and syncs to your account when signed in.
With permission, your location is used on-device to rank fields by distance. You can decline and pick an area by hand instead.
Crash reports and anonymous events like screens viewed, so we can fix bugs and see what to improve.
What we don't do
- We don't sell your personal information.
- We don't track you across other companies' apps or websites.
- We don't process payments. Bookings happen on each operator's own website, under their policies.
How we use it
To run the app's features (saving, syncing, reviews, distance ranking), to keep it stable (crash reports), and to understand which features get used so we can improve them.
Third parties
We rely on service providers who process data on our behalf: Supabase (account data and storage), Sentry (crash reporting), and PostHog (product analytics). Tapping a “Book” link opens an operator's own website, which has its own privacy policy.
Your choices & rights
- Delete your account and data any time in the app: Me → Settings → Delete account. Reviews you posted are kept but anonymized so venue ratings stay accurate.
- Clear local data from Me → Settings → Clear app data.
- Manage location permission in your device Settings.
- To request access to or deletion of your data, email support@getonside.ca.
Children
Onside isn't directed to children under 13, and we don't knowingly collect their personal information.
Changes
We'll update this page when our practices change and revise the date above. Questions? support@getonside.ca.